Privacy Policy

This Privacy Policy describes how sallyjamesart.com collects, uses, and discloses your Personal Information when you visit or make a purchase from us.

Collecting Personal Information

When you visit us we collect certain information about your device, your interaction with the website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Sharing Personal Information

We promise to protect your personal information, and never share it with any third party websites or apps. Your data is important to us, and we respect your privacy when shopping online.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.

Our business uses the WordPress Woocommerce software hosted on Uptime – an 100% Australian website host (https://uptimewebhosting.com.au/). This provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Uptime’s data storage, databases and the general Uptime applications. The Uptime servers are protected 24/7 against threats, malware, and viruses. Multiple firewalls safeguard services hosted with them, and intelligent active protection blocks hackers effectively.

Our newsletter is managed through Mailchimp. Mailchimp utilizes 24/7 physical security with biometric scanners, the latest tech to secure its data, and DDOS mitigation at all data centers. It also has an infrastructure continuity plan in case of a nuclear attack. All data is also kept separate to prevent corruption.

Payments

We use Pin Payments as our payment processor. We will not store or collect your payment card details. That information is provided directly to Pin Payments, whose use of your personal information is governed by their Privacy Policy, which can be viewed at https://pinpayments.com/privacy

Contact

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at contact@sallyjamesart.com.